After its original marketplaces from the Northeast and Mid-Atlantic, its Midwest growth came in the wake of H.H. Gregg's unexpected liquidation, letting Bob's to buy the leases for the bankrupt retailer's previous areas.
Worst encounter at any time in my daily life! Dont invest in anything in this article because they act just like the customer is #one until finally it is delivered in your home and after that its impossible to obtain everything fixed or speak to everyone! The finance was quoted Completely wrong, return plan quoted Mistaken, the delivery/pickup method was Terrible! I'd to invest days to the cell phone with these men and women and the one that was designed to compensate me and help it become suitable gave me her particular number but then by no means returned my phone calls they all lie!
My BIGGEST miscalculation at any time was to purchase a lounge set at Bob's. In order for you your couches to final a lot more than three months Don't BUY AT BOBS. Absolutely the worst quality of home furniture at any time, I actually listened to Wooden cracking has I had been seating down.
Bob's slogan is quality household furniture at a reduction value. I counsel they change the slogan to Junk furnishings that's not worth purchasing. I purchased a sofa & loveseat advertised as grey in coloration. No other colours were marketed. The color was tan & the quality was nonexistent. The customer services is often a nightmare. I fought just like a tiger and managed to secure a refund.
There is certainly several models with the overstuffed sofa set but very little for modern leather or lower profile sets. I observed various micro suede recliners but once more, no leather or modern style chairs. Very cool sweet and cookie space from the back for the children.
Definitely not, no adaptability, no willingness to work with me. I am so sad with this sofa, I'm so upset, the cost ended up remaining Considerably a lot more than I envisioned and Whilst I have asked over the cellphone 2 times and online once for an invoice I nonetheless don't have anything. It makes tough to understand all the fees and split the associated fee with my roommate or understand the rigid return policy. I feel seriously deceived and taken advantage of, beware.
Let me start off by declaring that the in store expertise was a five star rating. In which the issue commences is with the shipping and delivery staff. Around the shipping and delivery working day a percentage of my sons bed was damaged either in transit or accidentally because of the installers. A second delivery working day was rescheduled and on working day of that particular supply,it appeared they were being managing late. I identified as to have an update to which I had been educated I wasn't even from the program for the shipping. So,now,I had to reschedule Once again!!!! The automated cellphone connect with verified delivery between 9:00/twelve:00. I made ideas to get my son Prepared involving those hrs.
Ultimately, I decided to Visit the store for support. There, they called the identical customer assistance line as a way to set up a fair exchange. After weekly, the household furniture was shipped with exactly the same difficulty. Irrespective of owning been advised that if there was a dilemma, they would take out every one of the home furniture, the delivery guys explained their ordered have been to replace only and so, could not get rid of the home furniture that was only in my way and that i could not even use. So once again, I had to go to the store to manage the challenge. My relative spoke with customer support, exactly where once more they tried to say they dealerships in near me might not concern a refund. Every little thing about Bob's is unprofessional: from your way they glue unmatched wood to your household furniture to the sorry excuse for the customer provider line. They have already taken 3 weekends faraway from me unnecessarily. The amount of labor I had to do for a good exchange after which you can a refund was exhausting and time consuming. Stay away from this place!
Ordered a eating area desk with chairs and acquired the desk delivered but no chairs. Questioned once the chairs will get there and stored receiving the run all-around and many of the while I am at your home consuming standing up. Wholly unprofessional company, are unable to keep there shipping and delivery commitments, its like purchasing a new motor vehicle from the dealership but receiving the vehicle with no rims and tires and remaining informed they're going to arrive at some not known upcoming day.
Deajah was phenomenal she was tentative knew her pricing and goods and her customer service was wonderful!!!! I will be back for my mine
On delivery day you may go on their own web site and get updates as to after they'll be there and in which in the shipping and delivery que you will be. It is functions beautifully. As soon as they arrived, our new set was put with each other and placed just have been my wife desired it. Wonderful guys as well. Highly advise this co
In store personnel was terrific. Online customer support is abysmal. Went and looked at Sofas and ended up calling up later that working day. Couch was sent and it absolutely was not comfortable, cheaply constructed, and failed to look great in the house. I was so unsatisfied, but as I hardly ever experienced a receipt I did not begin to see the three day return plan. I got the couch on the Thursday and identified as about producing an exchange on Monday.
Worst file*cking retail store I ever been into. Once i walk during the doorway the first thing that materialize was currently being interrogated by a sale rep named alfrenzo.
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